Custom AI solutions that automate work and capture more leads
From RAG-powered assistants and workflow automation to intelligent product features, IGENTX helps businesses deploy practical AI that reduces workload, qualifies leads and improves customer experiences. We build custom integrations and productised solutions to match your goals.
Practical AI built for business outcomes
We focus on deployable AI that drives measurable results: faster responses, better lead qualification and reduced operational overhead.
Always-on AI assistance
Replies in preferred languages
Trained on your business content
Tailored to your workflows
What we deliver withAI
Custom AI integrations and productised solutions designed to improve efficiency, customer experience and conversion across your digital channels.
RAG Knowledge Assistants
Assistants trained on your website, documents and FAQs using retrieval-augmented generation for accurate, grounded responses.
Workflow Automation
Automate repetitive tasks, enquiry routing and internal workflows with AI-powered integrations across your tools.
Lead Qualification
Capture and qualify enquiries automatically so your team focuses on high-intent opportunities.
Multilingual Experiences
Deploy AI that supports multilingual conversations for diverse local and international audiences.
Custom Product Features
Intelligent search, recommendations, document processing and domain-specific AI features embedded in your web or internal platforms.
AI Customer Service Agent
Our productised website assistant deploys in minutes with one-line integration. Conversational lead capture saves contact details and chat summaries to your admin dashboard.
Ready to explore custom AI for your business?
Book a free consultation to scope custom AI integrations, or explore our AI Customer Service Agent for a fast, productised starting point on your website.
Frequently Asked Questions
Common questions about custom AI solutions, integration, security and how we work with productised offerings.
General
What AI solutions does IGENTX offer?
We offer custom AI integrations including RAG assistants, workflow automation, intelligent product features and API-connected AI workflows. We also provide the AI Customer Service Agent as a ready-to-deploy product for website support and lead capture.
What is the difference between custom AI and your AI Customer Service Agent product?
The AI Customer Service Agent is a productised website assistant with one-line integration, ideal for 24/7 support and lead capture. Custom AI solutions are scoped to your specific workflows, internal tools, data sources and product requirements. Many clients start with the product and expand into custom integrations as needs grow.
AI Solutions
How does RAG work for business AI assistants?
Retrieval-augmented generation indexes your pages, PDFs, service lists and documents. When a user asks a question, the system retrieves relevant content and generates a grounded response. You control the knowledge base and can update it as your business evolves.
Is your AI multilingual?
Yes. We build and deploy multilingual AI experiences so visitors and users can get accurate responses in their preferred language. This is valuable for global businesses and teams serving diverse audiences.
Integration
Can AI integrate with our existing website or internal tools?
Yes. We integrate AI into websites, customer portals, CRMs and internal dashboards through APIs, webhooks and embedded components. Integration scope depends on your stack and security requirements.
Process
How long does a custom AI project take?
Productised deployments like the AI Customer Service Agent can be live in under 30 minutes. Custom integrations vary by scope: focused assistants often take 2-4 weeks, while larger workflow automation or product features may take longer. We provide timelines after discovery.
Security
Is AI safe and secure to use?
We implement secure authentication, domain restrictions and privacy-conscious data handling appropriate to each deployment. For the AI Customer Service Agent, JWT and domain protection help secure the widget. Custom projects follow your compliance and access requirements.
Support
Do you provide ongoing AI support and optimisation?
Yes. We support knowledge base updates, conversation review, prompt tuning, new integrations and performance monitoring. Ongoing care helps AI stay accurate as your offerings and policies change.